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[Webinar] Harnessing Agentforce for Automating Customer Support in Professional Insurance

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Join our webinar to explore practical ways AI can support Specialty Insurance businesses:

Don’t miss this opportunity to see how to:

  • ✅ Automate Summaries: Quickly generate summaries for across the client relationship, claims, risks and account history to save time and ensure consistency.
  • ✅ Support Better Communication: Use AI assistance to draft clear, professional emails, customer service updates, and live chat responses.

Speakers

Grecco Oris – Solution Architect, Futureform

Coming from an end user background for a field service company, Grecco accidentally fell into the Salesforce ecosystem by becoming the de facto ‘Salesforce Guy’ when the company implemented Salesforce. It wasn’t long before Grecco found out that being the ‘Salesforce Guy’ is actually quite fun and gives you the opportunity to help business users make their day more efficient. Grecco joined Futureform looking to take on more challenges and after delivering projects in the Asset Management, Private Equity and Insurance verticals, his passion for the platform has only increased.

Rob Liesicke – Consultant, Futureform

Rob brings a wealth of experience operating and optimising Salesforce applications across a wide range of industries, giving him a deep understanding of what it takes to build robust solutions that can both stand the test of time, and swiftly adapt to future needs. Outside of work, he enjoys planning his next adventure in the mountains, and spending time with his young family.