Join Brian Doogan and Sarah Taplin for a demonstration of how Agentforce can evaluate Claims, associated Risks, emails and other information to provide an accurate summary
Speakers
Brian Doogan – Co-Founder, Futureform
Brian has spent his career finding new ways to delight clients with creative use of technology to solve business problems. Nearly fifteen years later and he’s still excited by what’s possible on the Salesforce platform. Beyond just technology, he’s also passionate about sharing his experience to help develop great consultants.
After starting his consulting career in NYC, he had the opportunity to take a role in a lovely English town called London. A few years later he met Barney, in whom he saw a similar excitement for delivering value to clients. The two decided to join forces and Futureform was born.
Sarah Taplin – Consultant, Futureform
Sarah brings a unique and diverse background to her role as a Consultant. She began her career as an NHS Midwife, where her focus on care, attention to detail, and problem-solving were crucial. After several years in healthcare, she transitioned into recruitment, where she first encountered Salesforce and quickly discovered a passion for the platform’s ability to streamline processes and drive efficiency.
Since completing her Salesforce training in 2019, Sarah has never looked back. Now, as a Consultant at Futureform, she combines her varied professional experience—balancing care, communication, and technology—to help organisations unlock Salesforce’s full potential. Her unique background allows her to understand complex challenges from multiple perspectives, ensuring tailored, impactful solutions for her clients.